Support Chatbot

AI Customer Support Chatbot is an automated helpdesk assistant that handles customer inquiries, resolves frequent questions, and provides intelligent contextual suggestions.

Role: AI & Full-Stack Developer · Type: AI Chatbot Application · Industry: Customer Support & Conversational AI

The problem

Customer support teams are overwhelmed with repetitive tier-1 questions about orders, returns, and business hours.

Customers want instant 24/7 answers without waiting in support queues
Support agents need automated deflection of common queries

Stack

Stack: JavaScript, NLP Intent Matching, Node.js, Express, Tailwind CSS

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